Autoship Explaination

We have designed the Auto-Ship Refill Program to make it easy to stay compliant with your nutritional support and vitamin supplementation needs.

• You can enroll via www.bbvitamins.com (at checkout) or by calling our customer service department at 877-419-1568 9 am-5 pm EST.
• Auto-Ship subscriber must be at least 18 years old and have a valid credit card .
• Your current login and password makes you eligible for the auto-ship feature
• If the information you provide us is incomplete or inaccurate, we will not be able to process you order until we have the correct information. As your information changes, including address for shipment or credit card billing address, etc you must notify us by calling customer serivce using the number above.
• All private information supplied to us, will be protected by secured transaction vendors, and will remain private.
• You will receive your selected BuildingBlocks vitamin product(s) until you cancel the auto-ship process.
• The minimum enrollment period is three (3) months of auto-ship orders after your first auto-ship order.
• BuildingBlocks Vitamins will not be responsible for delays in shipment due to non-payment or the failure to update your credit card information with us.
• BuildingBlocks Vitamins reserves the right to change these terms at any time. BuildingBlock Vitamins may notify all subscribers when there are changes to the auto-ship terms and conditions of the program.
• You may cancel your enrollment in the Auto-Ship Refill Program at any time by calling our customer service department. You will receive confirmation of your cancellation via email.
• You may change your vitamin order before the order is processed. The requested order change(s) will apply to the next scheduled auto-ship order provided we receive your changes prior to the next scheduled shipment.
• UPS Group ships your orders. You should receive your 30-day order shipment within 5 to 7 days from the date of shipment depending on the area of the country you reside in (West Coast, Central, or East Coast). This can also vary based upon holiday volume and unforeseen UPS or transit issues.

Auto-Ship Process

• To become a member of the Auto-Ship Refill Program you must select this option by clicking on the designated check box on the checkout stage of your order or by calling our customer service department.
• The credit card used in your last transaction will be the credit card of record for the auto-ship feature.
• You will receive an email confirmation. If you have not provided an email address your auto-ship confirmation will be your shipping slip, which is included in your order.
• You will continue to receive your selected vitamin(s) every month until we receive a notice of cancellation from you.

Fees and Payments

• Your credit card will be billed for your supply of BuildingBlocks Vitamins upon shippment each month. You shall pay all fees and charges incurred through your account at the rates in effect for the billing period in which such fees and charges are incurred. All fees and charges shall be billed to and paid for by you.
• You shall pay all applicable taxes relating to use of the service through the BBVitamins website.
• You agree to pay all shipping and handling charges when applicable.

Cancellation and Program Feedback

• You may cancel your membership in the Auto-Ship Refill Program at any time, provided you notify BuildingBlocks Vitamins by calling customer service at 877-419-1568.
• BuildingBlocks Vitamins reserves the right to cancel for non-payment due to expired credit card information. You must notify BuildingBlocks Vitamins of a change in address or credit card information, by calling customer service.
• If you choose to cancel the auto-ship program you will be charged the full price for all purchases made on/and subsequent to your cancellation date. If you cancel the program before receiving your first shipment, or if the first order is returned in full, the program discounts applied to that order will be charged back to the account.
  Please Note: We are able to discount the products purchased on auto-ship, based on a predicted savings in expenses in administration of the website and with our vendor partners which includes the manufacturing facility and the fullfilment house (packing and shipping). If you choose to cancel the auto-ship feature you will not be able to sign-up again until three months of regular priced purchases. Continued activation and cancellation of this customer driven, money saving program will increase expenses and over time, will cause the retail price to actually increase instead of decrease. Thank you in advance for your support in the Auto-Ship program.
  
• BuildingBlocks Vitamins reserves the right to terminate your auto-ship program if you no longer agree to be bound by these terms and conditions.

Privacy

Your information is safe with us, and we will not sell your data to anyone.

Questions or Concerns

Should you need to speak to a customer service representative regarding your BuildingBlocks Vitamins account please contact us toll free at 877-419-1568 or email us at customerservice@bbvitamins.com.

Return Policy

BuildingBlocks Vitamins is committed to full customer satisfaction and we make every effort to provide you with quality products. Before returning your product, you will first need to obtain authorization by calling 877-419-1568, 9:00am - 5:00pm EST. Any product(s) returned without prior authorization will not be refunded. After BuildingBlocks receives, inspects, and reviews the returned product, you will receive a refund.